Management Team Overview

Joe Goul, Partner

Joe is responsible for Resource Management and Talent Acquisition.  Joe brings over 20 years of IT recruiting experience.  He works closely with Business Development and Delivery, as well as our client base, to insure our people are the best at what they do.  “It’s our people that make us successful.  Finding good people is the hard part, keeping them is easy… when you have a team of partners with the same philosophy: Good people deserve to be treated great.”

Joe spent many years as an employee for various companies in the IT Consulting and Staffing industry including CDI, Cap Gemini, and Actium.  He played a key role in their success by building the organization’s human capital.  In 1998, Joe started his own agency in suburban Philadelphia, ProActive Staffing Strategies (PASS).  PASS has since transformed into ProActive Strategies, leveraging the IT industry and services expertise and experience of the additional partners.  ProActive has been delivering quality staffing, consulting and direct placement solutions to the Delaware valley, and beyond, ever since.

Joe lives in Collegeville with his wife, son and daughter along with their dog Bailey.  He enjoys working out, coaching kids sports, DJing, and spending time with friends and family.

Jay Miller, Partner

Jay is responsible for account management and delivery including the development of service offerings and solutions focused on project management and operations.  Jay has 19 years of consulting experience in the management, development and delivery of services to a diverse portfolio of clients in the financial services, healthcare, life sciences, pharmaceutical, consumer package goods, automotive and non-profit industries.

Jay was formerly Vice President of Professional Services at Business & Decision (B&D).  As a Principal of Hesta Corporation, Jay was instrumental in the planning and execution of the acquisition of the company by Mi Services Group / Business & Decision.

Prior to Business & Decision, Jay worked at Andersen Consulting in the Philadelphia technology group.  Jay received his B.S. in Electrical Engineering/Mathematics from Bucknell University.  Jay is actively involved in his church and is on the Young Life/Philadelphia Area Regional Board.  Jay lives in Malvern with his wife and two boys.  He enjoys playing golf and biking, but his passion for the past 8 years has been coaching Little League baseball.

Mark Zahour, Partner

silverbox-creative-zahour-6488-lowres-2Mark is responsible for account management and engagement delivery including the development of service offerings and solutions focused on enterprise technology and infrastructure.  Mark brings over 20 years of IT industry experience in the development and delivery of business and IT services to a diverse portfolio of clients. He has held senior industry and management consulting positions ranging from Interim CIO of a multi-billion dollar global manufacturing and distribution company to Vice President of several professional services delivery divisions.   He has extensive experience with enterprise, ERP, and Cloud technologies and solutions in the healthcare, life sciences, consumer packaging, and financial services industries and has presented to trade and users groups and global leaderships team on technology and management topics.

Mark was formerly Vice President at Business & Decision (B&D) where he held various IT consulting and management roles including building the Systems and Applications Support, Managed Services, and Datacenter Outsourcing lines of business.  As a Principal of Hesta Corporation, Mark was instrumental in the planning and execution of the acquisition of the company by Mi Services Group / Business & Decision.  Prior to Business & Decision, Mark held various technology solutions positions with both Integrated Systems Consulting Group (ISGG) and Shared Medical Systems (SMS).

Mark received his B.S. in Business Administration, Computer and Information Science from Bloomsburg University.  He holds various technical certifications including ITIL Foundations and participates in numerous technology users group.  Mark lives in Collegeville with his family.  A sports enthusiast, he enjoys coaching baseball and involvement in several youth sports organizations.  He also enjoys playing guitar and has been seen performing in bands from time to time.

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