ServiceNow Business Analyst (PPM)

April 16th, 2019
Title:/ ServiceNow Business Analyst (PPM)
Location: Cherry Hill, NJ
Skills: Business Analyst, Analysis, ServiceNow, PPM, ITSM, ITIL
Type: Contract
Rate/Salary TBD
Post Date: 4/15/19


ServiceNow Business Analyst (PPM) – Contractor: To investigate, identify, document, recommend and support process improvements for an existing enterprise ServiceNow system, specifically Project Portfolio Management (PPM) and ITIL/ITSM modules and processes. Support phase 2 implementation of additional modules.

Responsibilities and Skills:

  • Knowledge of and experience with ServiceNow: Project Portfolio Management (PPM) and ITIL/ITSM
  • Strong business analyst/business process improvement background and experience
  • Experience document process flows and business rules
  • Experience creating process flows in Visio and PowerPoint
  • Knowledge of ServiceNow: Project Execution, Agile and Release Management a plus
  • Six Sigma Lean experience a plus
  • Excellent communication and documentation skills (must provide samples of authored documentation)


  • Start: ASAP
  • Type: Contract
  • Duration: 6 months to start with possibility of extension
  • Location: Cherry Hill, NJ area. Must be on site. Remote work is not possible.
  • Hourly Rate: TBD


Please let me know if you would like additional info. Thanks!


To apply, please email resume, including position title in subject line, to

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